The Strategy
To address their technical challenges, PentaVision met with the consulting team at Springboard IT. Afterwards, a strategy was developed to provide an efficient and scalable IT support program that would enable PentaVision to focus on growing their business instead of worrying about their IT.
To kick off the process improvements, all outdated machines were replaced and a single-platform solution was developed to manage and sync their devices. After that, Springboard IT prioritized becoming an administrator of their existing cloud storage solution, Dropbox, so the creative team wouldn’t skip a beat.
Another challenge that PentaVision faced was needing an advanced network solution that would improve the accessibility of their rich media assets. By deploying a Synology NAS network solution, large video files were synced with their Dropbox and helped maintain smooth and efficient collaboration, no matter where the team members were working. Another objective addressed in the consultative process was PentaVision’s need for day-to-day user support, a service Springboard IT’s Help Desk was enthusiastic to provide.
