What our customers are saying about us


Customer Satisfaction Score

surveyed end users of our Help Desk for FY 2020

woman laughs and gets help on her yellow Mac

"Springboard IT has been instrumental in helping Relay keep pace with growth, through building out its email systems, anti-virus/malware systems, internal office network set-up and maintenance, and the purchasing and support of all of its corporate computers. The team at Springboard IT has been a valuable asset and a true partner to Relay Network as it grows."

Joe Doran

Joe D.
Operations Manager @ Relay Network

Relay logo
CARES logo
"We can’t live without our computers and anytime we have an issue Charles and Springboard IT are always there to help. We can’t say enough wonderful things about them. Charles is part of the CARES family and when he is at the hospital we know everything will run smoothly. He not only makes our computers run great, he also makes us all smile.”
Donna Steckley

Donna S.
Practice Manager @ CARES

“Springboard IT is my preferred source of all things Macintosh. Because we’ve outsourced our Mac Help Desk support to Springboard IT, I know that any time my users make that phone call, they’re going to get a high level of courteous, prompt, and ACCURATE help.”

Networks manager

Joe R.
Networks Manager @ Pennsylvania Horticultural Society

PHS logo
Kathy Davis logo
"Working with Springboard IT was great from the start. Everybody took the time to explain things and nobody talked over our head with technology lingo. It felt light. It felt good. We got the service and hardware we needed and even the services we didn’t know we needed! All in all, working with them is seamless and easy.”
Lorraine B

Lorraine B.
Executive Director of Administration @ Kathy Davis Studios

“Working with Springboard IT was terrific. Something I really liked about the iPad and the Promethean solution was the interactivity between the two. A teacher can assign students different problems, have the students complete the assignment on their iPad, then send the answers to the teacher. The teacher can post the answers to the Promethean board for class discussion and input. I am glad we found Springboard IT and set up a relationship with them!”
Sister Barbara Buckley

Sister Barbara
Principal @ Merion Mercy Academy

Merion Mercy Academy logo
Pentavision logo
“We have writers, we have artists, we have editors on staff. We don’t have IT people, so with our Springboard IT partnership, the culture is very much focused on creative content instead of being focused on IT. Now we keep production focused on production.”

Thomas W.
President @ Pentavision

“We have worked with Springboard IT for both large and small-scale installations of Promethean board systems in our classrooms. In all instances, the process was professional and courteous resulting in a high-quality product. The team worked efficiently and diligently throughout the process to ensure a superior installation. We have worked with other installers and SpringboardIT definitely stands out as a preferred company for our organization.”

Robin Pynos

Robin, Ed.D.
Director of Technology @ Greater Latrobe School District

Greater Latrobe School District logo
“We are very satisfied with our on-site technician. He goes beyond technical troubleshooting and support. He maintains and supports refreshing our inventory and translates tech-speak to building administration with finesse. His flexibility and easy demeanor are true assets. He has become part of the fabric at our school and we are happy to have him with us.”
Andrea B

Andrea B.
Director of Instructional Technology @ Perelman Jewish Day School

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